Washington Used Car Dealer Dealer of the Year Award Winner

Motors Northwest Earns 2024 Washington Used Car Dealer Dealer of the Year Award for Customer Service Excellence. Across Washington, Motors Northwest is the Best. Reviewed by Used Car Dealer Shoppers. Tacoma, WA – Motors Northwest is awarded a 2024 Dealer of the Year Award in Washington by car-shopping marketplace Cars.com. The Dealer of the Year Award recognizes automotive dealerships that excel, based on average star rating, total number of reviews and dealer response to those reviews — all key drivers of repeat and referral business. “Cars.com provides a dealership with actionable feedback from their customers. Motors Northwest set the bar for what a customer should expect when doing business at a dealer. This past year, Motors Northwest went above and beyond for their customers,” said Jamie Oldershaw, vice president of reputation at Cars.com. “The online experience is critical for vehicle shoppers, and dealers like Motors Northwest understand that. Ensuring customers are given an exceptional experience throughout the entire shopping or service process begins online and ultimately ends there with an online review — and dealers that recognize this rise to the top.”

DealerRater Satisfaction National Award Winner dealerrater.com

Motors Northwest was awarded a 2023 Consumer Satisfaction Award by DealerRater, a leading car dealer review and reputation management platform. Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service as rated by online reviews. “DealerRater.com, which collected more than 1.1 million customer reviews in 2022, provides a dealership with real-time feedback on their customers' experiences. The dealers and their teams that excel are ones who adapt quickly to evolving shopping expectations and step up to meet consumer needs with outstanding service. This past year, Motors Northwest stood out among its peers for providing a top-notch experience."